Ordering

When you have finished window shopping and would like to enquire further then please do so.

For trade customers please email, info@kokkino.co.uk to order your catalogue which can either be sent via the post to you or by email. Please note which you would prefer on your catalogue request.

If you are looking for yourself or for a present, then visit our stockists list. If there is no one nearby then please email and we will do everything we can to get what you want to you for when you want it.

Email on info@kokkino.co.uk or call on (+44) 01905 358665

Guarantee

Every piece of Kokkino Jewellery is guaranteed for 6 months, from the date of the original purchase. This means that we guarantee to replace or repair your jewellery should there be a defect due to original workmanship.

Please see our care page for advice on how to care for your jewellery.

Ring sizing

  • The best way to gain an accurate ring size is to ask at a local jewellers shop. We usually take sizes using wedding ring sizers (around 6mm wide). This is more accurate for all ring widths.
  • Please remember not to take ring sizes when your fingers are either very hot or cold

Pendants and Necklaces

All of our pendants in; Target Collection, Droplet Collection, Cluster Collection & Delta Collection are available on

  • 16inch Silver Snake
  • 16inch Silver Omega
  • 16inch Belcher Chain
  • 16Inch Multi Strand Nylon Coated Steel Wire

Necklaces which are shown as Multi Pendants, these fall to a max of 22inch on standard length.

Our other collections; Eclipse Collection & Revolution Collection are slightly different.

  • Eclipse Collection – Available only on Silver Trace Chain
    • Trace will be a standard size of 18inch
  • Revolution Collection – Available only on Silver Trace, Silver Omega and Nylon Wire Chokers
    • Trace will be a standard size of 18inch

Bracelets and Bangles are worked to a standard size of 21cm length, whether charm style of bangle style. If you require a bracelet of a differing size please call of email and we will advise of time scales and costs.

Care & Cleaning

Silver items tarnish – this may be accelerated by the acidity of the wearers skin, perfume or cosmetic products.

Oxidisation and gold plate are surface treatments; do not dip or rub with an abrasive cleaner. Please read manufacturers instructions to ensure cleaning products are suitable.

Silver dip can be used for cleaning most pieces (unless parts are plated /oxidized) however, please note they should be thoroughly rinsed in warm, slightly soapy water and rinsed in running water until you are sure there are no traces of the solution left. If not, the silver may tarnish quicker.

Stubborn build up can be removed by means of a professional jeweller.

When jewellery is worn, its surfaces undergo changes- polished surfaces tend to matt and matt surfaces eventually become shinier.

You should always remove your jewellery when doing manual work, especially necklaces when sleeping.

Necklets and Snake chains

Care should be taken to keep any chains and neck lets straight and not to bend. Once these are kinked they are in danger of breaking.

Store

Care should be taken to prevent your jewellery being damaged. Do not mix jewellery up together as this results in scratching and damaged chains

If possible, store jewellery in the packaging you received it in or wrapped in acid free tissue paper, separately in boxes.

Ethical Diamonds

When buying diamond jewellery from us, you can be assured that to the best of our knowledge all diamonds sourced by our suppliers are supplied by diamond merchants who support the initiative of the Kimberley Process.

The Kimberley Process, introduced in 2003 is now law in all EU countries and in around 40 other countries worldwide and is undoubtedly working to regulate the flow of diamonds and to exclude conflict diamonds from the supply chain.

The term conflict, refers to alluvial diamonds found in various parts of Africa, which were illegally exploited to fund rebel militias in a series of wars during the 1990s in which many hundreds of thousands of people died.

Kokkino Ltd Trade Terms and Conditions

  • All Prices are without deliveyr charge of VAT. The Purchaser is responsible for delivery costs, insurances and any import or export duties.
  • All Payments are to be made in Sterling (GBP). Where this is not possible, a bank transfer must be arranged by the payee and the monies transfered in Sterling (GBP).
  • Claims for damage, breakage or shortage must be made verbally within 2 working days from date of posting, and confirmed by letter or email within 5 working days.
  • Unless agreed returned items will not be accepted whatsoever. All costs are to be paid by the Purchaser.
  • Goods on account are granted 30 days, therefore payment is due 30 days after the invoice date unless agreed in writing.
  • All goods remain the property of Kokkino Ltd until payment is received and cleared.
  • All cheques are made payable to Kokkino in pounds sterling.
  • Minimum Order aVlue of £350.00 exclusive of VAT.
  • Intial orders will be taken on proforma basis.
  • Prices may fluctuate due to market forces and we reserve the right to alter prices periodically and without notice.
  • All Images are the property of Kokkino Ltd.
  • All designs are protected by the laws of international copyright.
  • Images used in this catalogue are for guidance only. The work can differ due to the handmaking techniques.
  • All colour samples shown are for guidance only. Due to the nature of enamels their chemical construction can change altering the finished colour.